Dr. Jason Swarts on User Help in the Wild

Dr. Jason Swarts on User Help in the Wild
/

Dr. Jason Swarts, author of the recent book Wicked, Incomplete, and Uncertain: User Support in the Wild and the Role of Technical Communication, talks about how changes in technology have altered user needs and the role of technical communicators producing user help. Follow @TechCommUAH or email Ryan Weber at ryan.weber@uah.edu for more information about the show.

Join the discussion

Further reading

Dr. Jordan Frith on Barcodes

Dr. Jordan Frith on Barcodes

Ryan: Welcome to 10 Minute Tech Comm. This is Ryan Weber at the University of Alabama in Huntsville. And today, we’re going to talk about a...

Subscribe